Privacy Policy
Last updated: March 2026
1. Who We Are
Butterfluent is operated by Kaizen Dubai. We are committed to protecting your privacy. Contact us at info@kaizendubai.com with any privacy concerns.
2. Information We Collect
- Account data: Email address, name, and encrypted password when you register.
- Usage data: Number of videos processed, subtitles generated, flashcard decks created.
- Content data: YouTube URLs, uploaded file names, and subtitle text you generate or save.
- Technical data: IP address (for rate limiting only), browser type, and request logs retained for up to 30 days.
3. How We Use Your Information
- To provide and improve the Service
- To enforce usage limits and plan restrictions
- To respond to support requests
- To detect and prevent abuse or fraud
- We do NOT sell your data to third parties
4. Third-Party Processors
We use the following third-party services to operate the platform:
- Supabase — database and authentication (EU/US servers)
- Anthropic / Groq — AI transcription and translation processing
- Vercel — hosting and edge functions
These processors handle your data only as necessary to provide the Service and are bound by their own privacy policies.
5. Data Retention
We retain your account data for as long as your account is active. Subtitle projects and flashcard decks are stored until you delete them or close your account. Request logs are deleted after 30 days.
6. Your Rights
You have the right to: access your personal data, correct inaccurate data, delete your account and associated data, and export your subtitle projects. To exercise these rights, email info@kaizendubai.com.
7. Cookies
We use only essential session cookies required for authentication. We do not use tracking or advertising cookies.
8. Security
We use industry-standard security measures including HTTPS encryption, hashed passwords, and row-level security on all database tables. No system is 100% secure — please use a strong, unique password.
9. Children
The Service is not directed to children under 13. We do not knowingly collect data from children under 13. If you believe a child has provided us with personal data, please contact us immediately.
10. Changes to This Policy
We may update this policy periodically. We will notify users of significant changes via email or a notice on the platform. Continued use after changes constitutes acceptance.
11. Contact
Privacy questions? Email info@kaizendubai.com.